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Training programs

MicroSkills for User-Centred Design

This program offers courses in the following areas:
  • An introduction to user-centred design
  • Planning a small research project
  • Recruiting users for research
  • Interviewing users
  • Observing users
  • Profiling users
  • Facilitating a focus group
  • Visiting users in the home or workplace
  • Collating and interpreting research data
  • Facilitating design groups
  • Card sorting
  • Prototyping
  • Clear writing
  • Designing information for people
  • Conducting a usability test


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